Kellogg's Cynthia Wang uses hostage diplomacy to argue dealmakers must read the people behind the counterpart
Kellogg's Cynthia Wang and Northwestern's Danielle Gilbert built a two-part framework for hostage negotiators that carries over to business deals. At a bargaining table it multiplies preparation, since each party behind the counterpart is read for moral and emotional stakes as well as goals.
Reality
- Evidence30
- Adoption
- Not scored
- Hype gap+20
- Incentives60
- Confidence35