Project
Salesforce release exposing its APIs to AI agents via MCP with no user interface, serving as the ecosystem's entry point for agent access.
At Dreamforce 2026 Salesforce showed a way into its software with no user interface at all. The analysts who covered the event say the pricing is unsettled and the agent stack underneath is still early.
Reality
Salesforce is pushing its business logic and permissions into other companies' interfaces. For the admin rolling this out, the decision is which permission set a skill runs under when it fires from a chat window.
Reality
The Core, Advanced and Max tiers put Slack, analytics, security and Premier Success into one purchase, which is tidy right up to the renewal, where Salesforce has still not published a price for any of it.
Reality
cRPO of $33.5bn, up 14%, is the metric the market trades on. $440m of Informatica revenue now sits inside the subscription line that feeds it. Back out the current portion and the remainder grew about 8%.
Reality
Contracted revenue due in the next twelve months grew 14%, faster than the full book. But the $200 million guidance raise is, arithmetically, the two pending acquisitions.
Reality
Headless Data 360 for MCP lets agents call Salesforce data APIs directly. The integration work shrinks; the question of who is allowed to grant that access does not.
Reality