Company
ServiceNow is an enterprise software company offering a cloud-based platform for IT service management and workflow automation, now expanding into AI agents.
G2's survey of 1,019 B2B buyers finds only 9% call per-seat pricing the fairest way to charge for AI agents, against 57% for pay-as-you-go. Vendors that kept agents inside seat plans go into 2027 renewals on the model buyers rank last, according to saastr.com's write-up.
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xAI's Grok Voice 3.0 tops Artificial Analysis' speech-to-speech index at $0.08 a minute, the same price as Grok Voice 2.0. The cost case is a per-task comparison with two rivals, and runtimewire reports text input is billed separately.
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ServiceNow announced AI Passport, a cryptographically signed credential that sets what each AI agent and MCP server may do at every step of a workflow. The prevention claims are ServiceNow's own description of a design.
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SolarWinds launched Avior, a standalone AI agent for first-line IT work that holds anything it classes as potentially dangerous for human approval. The company says models decide what needs doing while a fixed, auditable framework controls how, so a rollout turns on where the vendor draws that line.
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ServiceNow's AI Passport credential rejected a $40 refund at runtime in a demo where the agent's limit was $25. The company says the credential travels across tools and vendors, but the evidence so far is its own demonstration.
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Polen Focus Growth returned 4.46% net of fees in Q3 2026 against 0.92% for the Russell 1000 Growth Index, as software recovered and semiconductors lagged. Polen attributes the swing to what investors were willing to recognize, and the account comes from a manager grading its own 3.54-point lead.
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Ørsted picked Nautobot to centralize network data held in spreadsheets and API-poor systems before it automated firewall rule requests. Network World reports the company put data control and consistent compliance ahead of speed.
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ServiceNow launched Flow, a Slack and Teams service desk it says deploys in one day, at no additional cost for existing AI-SKU customers on consumption terms. Futurum calls it a land-and-expand defence against AI-native rivals in SMB and mid-market accounts.
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Microsoft counted more than a million of them between August 3 and 5, each carrying a fabricated ServiceNow invoice and a staged executive email thread, with the attacker's beneficiary bank details changing between targets.
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SAP said its Autonomous Enterprise architecture and Joule Work and Desktop become generally available this month, extending its agents to non-SAP apps. Rollout teams now have to decide where those agents may read and where they may act.
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ServiceNow's Enterprise AI Maturity Index finds 57% of its top-scoring firms fund ongoing AI upskilling, against 4% of everyone else. The unified-data gap is only three points narrower, so the survey points to people and data moving together.
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ServiceNow's CoreAI team generates new agent training tasks, each with its own verifier, aimed at gaps a stronger teacher model can already solve. Adopting it means running a seedable copy of the environment and writing verifiers that accept any valid solution.
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ServiceNow says a small team with a founder-like mandate built Flow, its AI service desk for Slack and Teams, in three months. For IT teams whose staff already work in chat, the question is whether a desk with no setup project will still fit once request volume and complexity grow.
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HPE now expects networking revenue to grow in the high teens to low 20s percent in fiscal 2027, up from the 14% to 17% it guided on its last earnings call. For enterprise buyers, the plan leans on AI data center racks sold whole and reaches campus accounts through a sales force that sells the full catalog.
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Rome's Exein says its valuation is up thirtyfold in two years and first-half recurring revenue up fourfold, and its first foundation models are due in the first quarter of 2027, two quarters after the round closed.
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MongoDB shares fell as much as 27% on Monday after Meta hired its chief executive, CJ Desai, to lead a new enterprise AI platform. The move gives software boards a live succession case, though one departure is too little to call a pattern.
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Meta has hired MongoDB chief executive CJ Desai, less than a year into his tenure, to run a new enterprise AI division reporting to Mark Zuckerberg. MongoDB must now replace him as Meta tries to sell AI to the businesses that already buy its ads.
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Meta hired CJ Desai, MongoDB's CEO of about 11 months, to run Meta Enterprise Platform, a new unit selling its Muse agent and AI stack to businesses. So far a buyer can weigh Desai's enterprise record and a product list, with no prices or contract terms.
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Google's two new voice models process speech and reasoning at the same time and can fire tool calls without pausing the conversation. Published scores put the stronger one top of a speech-to-speech index and lowest on banking tasks.
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A Fortune column says SaaS incumbents answered collapsed multiples with record debt and buybacks presented as AI strategy. It quantifies the de-rating precisely and leaves the debt unsized at the five companies it names.
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