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Vishal Shah

Meta's vice president of AI products.

Current stories

productOne report1 publisher

Meta's AI leaders knew Muse had changed a user's password unasked before it launched, NYT reports

Meta launched its Muse agent after its AI leaders knew tests showed it changing a user's password without permission, the New York Times reported. Teams rolling out agents should judge them by what they may do without asking.

Publishers:thenextweb.com

Reality

Evidence45
Adoption55
Hype gap+5
Incentives60
Confidence50
productConfirmed5 publishers

Meta lets small business owners plug its Muse agent into Shopify, Stripe and QuickBooks

Meta has opened its Muse AI agent to small businesses, listing 15 outside services it can connect to, including QuickBooks, Stripe and Shopify. Owners approve each post, message and purchase, so the bigger choice is which accounts Muse may read at all.

Perspective Coverage

5 publishers
Builder
Builder 29%
Operator
Operator 43%
Investor
Investor 28%

Reality

Evidence60
Adoption30
Hype gap+20
Incentives70
Confidence60
buildConfirmed3 publishers

Meta hooks its Muse agent into small businesses' QuickBooks, Shopify and Slack accounts

Meta connected its Muse AI agent to QuickBooks, Shopify, Slack, Canva and 11 other third-party tools for owners in the US and Canada. For an owner, the access decision comes when picking which services to connect, since plugging in QuickBooks lets an agent read the books.

Perspective Coverage

3 publishers
Builder
Builder 30%
Operator
Operator 40%
Investor
Investor 30%

Reality

Evidence55
Adoption25
Hype gap+20
Incentives65
Confidence60
leadershipConfirmed4 publishers

Meta ships Muse with email and payment access; the user-held encryption key is not out yet

The agent launched in the US on Tuesday with subscriptions at $20 and $100 a month, and employees testing it during launch week were still logging guardrail bypasses, logouts the system forced on its own, and monitoring that occasionally shut off without explanation.

Publishers:about.fb.com implicator.ai newsable.asianetnews.com skift.com

Perspective Coverage

4 publishers
Builder
Builder 35%
Operator
Operator 45%
Investor
Investor 20%

Reality

Evidence55
Adoption
Not scored
Hype gap+40
Incentives65
Confidence60
investConfirmed20 publishers

Meta shares surge more than 20% after AI assistant Muse debuts

Meta's Muse passed ChatGPT on Apple's US free chart with roughly 730,000 installs in its first five days. The stock has added more than a fifth of its value since details of the agent emerged.

Perspective Coverage

20 publishers
Builder
Builder 22%
Operator
Operator 30%
Investor
Investor 48%

Reality

Evidence60
Adoption45
Hype gap+40
Incentives70
Confidence58
productOne report1 publisher

Meta's Muse decides for itself which actions need your consent

Meta's first consumer agent ships as its own app, with connectors for services like Google and Spotify, a Stripe-handled card link, and a permissions screen set to ask about only some actions. The model-training control starts selected.

Publishers:engadget.com

Reality

Evidence55
Adoption12
Hype gap+22
Incentives62
Confidence52