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Topic

Electronic shelf labels

Digital price displays fixed to retail shelving that show prices sent from a retailer's central pricing systems, in place of printed paper tags.

Current stories

investOne report1 publisher

Lawsuit alleges McDonald's uses AI 'pricing engine' to set menu prices; company denies using AI to gauge what individual customers will pay

McDonald's faces a federal antitrust suit alleging an AI 'pricing engine' sets its U.S. menu prices and overcharges for Big Macs and fries. Its denial addresses individualized pricing, the same line Walmart and Kroger have drawn for their own stores.

Publishers:cnbc.com

Reality

Evidence35
Adoption30
Hype gap+35
Incentives
Not scored
Confidence40
productOne report1 publisher

Walmart disowns the cart-based pricing its 2023 shelf-label patent describes

Walmart says it will not charge shoppers more for mayonnaise because of tuna in their carts, the example its own 2023 shelf-label patent uses. For teams that price from cart data, the dispute shows a patent alone can put a senior executive on the defensive in public.

Publishers:gizmodo.com

Reality

Evidence58
Adoption20
Hype gap+35
Incentives72
Confidence55
investOne report1 publisher

Walmart asks a critic of its pricing patents to correct her public statements

Walmart's Dan Bartlett wrote an open letter on Oct. 5 accusing think tank head Lindsay Owens of repeatedly misrepresenting how the retailer sets prices. It went out on the first day of Walmart's Deal Days, the week it most needs shoppers to believe its prices.

Publishers:pymnts.com

Reality

Evidence40
Adoption25
Hype gap+10
Incentives65
Confidence45
leadershipOne report1 publisher

John Furner commits Walmart in writing to pricing the product, not the person

Walmart CEO John Furner published three commitments ruling out prices set by a shopper's income, shopping history, urgency or the time of day. The wording is specific enough that anyone can test Sparky and the digital shelf labels against it.

Reality

Evidence45
Adoption
Not scored
Hype gap+15
Incentives70
Confidence45
investOne report1 publisher

New Jersey's shelf-label freeze outlasts Walmart's December rollout deadline

Governor Mikie Sherrill signed the Fair Price Protection Act in July, halting new electronic shelf labels for a year while the state studies them. Walmart, which promised digital tags in all 2,300 of its US stores by the end of the year, calls the law an overreaction.

Publishers:fortune.com

Reality

Evidence60
Adoption72
Hype gap+16
Incentives80
Confidence55