Skip to content

Topic

Personalized pricing

The practice of charging individual customers different prices based on personal data like income or purchase history, also called surveillance pricing.

Current stories

investOne report1 publisher

Lawsuit alleges McDonald's uses AI 'pricing engine' to set menu prices; company denies using AI to gauge what individual customers will pay

McDonald's faces a federal antitrust suit alleging an AI 'pricing engine' sets its U.S. menu prices and overcharges for Big Macs and fries. Its denial addresses individualized pricing, the same line Walmart and Kroger have drawn for their own stores.

Publishers:cnbc.com

Reality

Evidence35
Adoption30
Hype gap+35
Incentives
Not scored
Confidence40
investOne report1 publisher

Walmart asks a critic of its pricing patents to correct her public statements

Walmart's Dan Bartlett wrote an open letter on Oct. 5 accusing think tank head Lindsay Owens of repeatedly misrepresenting how the retailer sets prices. It went out on the first day of Walmart's Deal Days, the week it most needs shoppers to believe its prices.

Publishers:pymnts.com

Reality

Evidence40
Adoption25
Hype gap+10
Incentives65
Confidence45
scienceOne report1 publisher

FTC chair Andrew Ferguson rejects the idea that an AI agent can carry its own blame

FTC Chair Andrew Ferguson said on September 25 that he will resist treating AI agents as independent actors that carry their own blame. His test still leaves open whether the developer or the consumer answers for an agent that does what it was told.

Publishers:forkast.news

Reality

Evidence35
Adoption
Not scored
Hype gap+35
Incentives55
Confidence30
productConfirmed3 publishers

Walmart bars its Sparky assistant from turning shopper data into higher prices

Walmart CEO John Furner pledged that Sparky, its AI assistant, will not use shopper data to raise prices as digital labels spread across 4,600 stores. The letter's named limits give assistant builders a specific test to copy, though Walmart checks its own compliance.

Perspective Coverage

3 publishers
Builder
Builder 22%
Operator
Operator 45%
Investor
Investor 33%

Reality

Evidence55
Adoption40
Hype gap+25
Incentives70
Confidence60
investOne report1 publisher

FTC chair Andrew Ferguson wants AI developers held liable for what their agents do

FTC Chair Andrew Ferguson said on September 25 that AI agents are tools and the developers who instruct them are liable for the harm they cause. Companies that run other firms' agents now have to work out whether giving the instructions makes them the developer he means.

Reality

Evidence38
Adoption
Not scored
Hype gap+20
Incentives
Not scored
Confidence35
leadershipOne report1 publisher

John Furner commits Walmart in writing to pricing the product, not the person

Walmart CEO John Furner published three commitments ruling out prices set by a shopper's income, shopping history, urgency or the time of day. The wording is specific enough that anyone can test Sparky and the digital shelf labels against it.

Reality

Evidence45
Adoption
Not scored
Hype gap+15
Incentives70
Confidence45