Topic
The use of machine learning and generative AI inside banks, including fraud detection, credit decisioning, operations automation and customer service.
JPMorganChase topped Evident AI's bank ranking for a fourth straight year, and Evident says its lead over banks outside the top ten is widening. The firm credits platform architecture the smaller banks have yet to build.
Reality
Barclays expects half its developers to use Anthropic's Claude Code by the end of 2026 and most of them during 2027. Its published results so far come from a staff search tool and an email sorter, so the coding goal is still a seat count.
Reality
Goldman's board has discussed naming John Waldron, holder of an $80 million retention bonus, CEO as soon as next year, the Wall Street Journal reported. The cost still open is keeping four senior executives who would be passed over.
Reality
RepTrak's 2026 banking score fell just 0.4 points, but willingness to do business and benefit of the doubt fell more. Deregulation and AI are draining goodwill before they touch trust.
Reality
American Banker's risk survey has 81 per cent of respondents placing AI model risk somewhere between moderate and critical, which tells a bank the downside belongs in its ROI case without telling it what number to write.
Reality