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Citi starts its Coinbase stablecoin link at home and takes its own token service abroad

Citi took its token service to Japan and the UAE and widened its Coinbase stablecoin deal, chasing what Jane Fraser says is over 70% of client pain points. The Coinbase features start in the US, so what treasurers in Japan and the UAE gain for now is Citi's own token service.

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Illustration accompanying Citi starts its Coinbase stablecoin link at home and takes its own token service abroad
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What happened

  • Coinbase converts stablecoins paid to Citi merchants on Spring by Citi into fiat, and Citi settles the funds as bank of record.
  • Capgemini estimates about $4 trillion sits in nostro and vostro accounts to support cross-border settlement.
  • Stephen Randall, Citi's global head of liquidity management services, pitched the new markets as a way to move liquidity across regions and currencies in real time.

Why it matters

  • What it limits constraint Treasury teams that want to move between stablecoins and fiat across borders through Citi have no announced route yet, because conversion starts in the US and the token corridors sit in Japan and the UAE.
  • Who's exposed exposure Coinbase performs the token-to-fiat step at checkout, so the crypto handling in Citi's merchant product sits on Coinbase's side of the deal and the merchant ends up holding fiat.
  • Who has to decide decision Corporates in Japan and the UAE can now weigh real-time transfers on Citi's token service against keeping prefunded cash parked in nostro accounts.

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Confirmed5 publishers

Put the two Coinbase products side by side and Citi sits on the fiat leg of each. At checkout Coinbase turns the token into money and Citi settles it as bank of record [2]. On the account side Citi supplies the wallet, and Coinbase's accounts turn incoming dollars into stablecoins [3]. On these terms Citi is not building a conversion business of its own. It supplies settlement and banking-as-a-service infrastructure to a crypto firm [2][3].

Shahmir Khaliq, Citi's head of services, told American Banker the arrangement "allows the connectivity between the fiat world and the digital asset world" [14]. His example of the customer was narrow [13]. "Think of clients who are operating, for example, in the tech world, in the digital world," he said. "Some may receive stablecoins as a part of their payments because they're rendering services, and therefore their clients want to pay them in stablecoins because they operate in a digital asset world" [13]. Coinbase puts the potential audience at more than 150 million stablecoin holders worldwide [8]. Both features launch first in the US [7].

Jane Fraser set the day against a larger problem. "We've been putting a lot of time into how we help our clients release trapped liquidity around the world," she said in her keynote at Sibos in Miami [6]. American Banker paired her remarks with Capgemini's $4 trillion nostro and vostro estimate [9]. Capgemini also found that 74% of corporations call cross-border payments slow [10]. "There's been a huge advancement across cross border payments over the last five to ten years, but still, corporates have not seen that," Michael Levens, Capgemini's vice president and financial services payments lead, told American Banker [11].

Of Monday's two moves, the one pointed at those balances is the token service, now extended to Japan and the UAE [5][12]. American Banker reported that expansion separately from the Coinbase deal [17]. Stephen Randall, Citi's global head of liquidity management services, said in a release that the two "are significant financial centers with substantial cross-border flows" [12]. Neither account says Coinbase's network connects to Citi Token Services. As announced, the stablecoin route through Citi starts in the US, and the new token corridors start in Japan and the UAE [18].

The two could converge if the extra capabilities the companies plan for the coming months [7] carry Coinbase conversion into the token-service markets. Alternatively, stablecoin acceptance could stay a convenience for the tech clients Khaliq described [13], with the token service handling cross-border flows on its own. I think the second is closer to what Citi has built: the cross-border liquidity bet sits on its own token service, and Coinbase handles the tokens at the edges. The counter-case is the sequence. Citi and Coinbase started with fiat pay-ins and payouts in October 2025 [4], Citi announced Bitcoin custody plans in August [16], and now Citi's wallet sits under a Coinbase product [3]. Brett Tejpaul, head of Coinbase Institutional, said "Citi is exactly the kind of regulated banking partner the digital asset economy needs to move from experimentation to everyday commerce" [15]. If Citi starts routing stablecoins received through Spring into Token Services corridors, my view is wrong.

What to watch

  • Whether Citi discloses volumes or client counts for Citi Token Services in Japan and the UAE, the first sign of whether prefunded balances actually shrink.
  • How many businesses open Coinbase Virtual Accounts on Citi's wallet, set against Coinbase's claim of 150 million potential stablecoin holders.
  • Capgemini's next World Payments Report estimate of nostro and vostro balances, measured against the current $4 trillion.

Information, not investment advice. This story is general information about companies and markets, drawn from cited reporting. It is not a recommendation to buy, sell or hold any security; check the cited sources before acting.

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  1. [1]

    Citi said on Monday it was expanding its partnership with Coinbase to make stablecoins more interoperable with traditional bank rails.

    Reported Supported Source: American BankerView cited source
  2. [2]

    Citi's institutional clients can accept stablecoin payments through Spring by Citi, the bank's merchant payment platform; Coinbase converts the tokens into fiat and Citi settles the funds as the bank of record.

    Reported Supported Source: Decrypt, citing CoinbaseView cited source
  3. [3]

    Coinbase uses Citi's Virtual Account Wallet, part of Citi's banking-as-a-service business, to power Coinbase Virtual Accounts, which let businesses building on Coinbase accept, hold and send money like a bank account, with incoming fiat such as U.S. dollars automatically converted into stablecoins.

    Reported Supported Source: DecryptView cited source
  4. [4]

    The expansion builds on a tie-up first announced in October 2025, when the companies said they would work on fiat pay-ins and payouts to smooth crypto on- and off-ramps for Citi's institutional clients.

    Reported Supported Source: DecryptView cited source
  5. [5]

    Citi expanded Citi Token Services into Japan and the United Arab Emirates.

    Reported Supported Source: American BankerView cited source
  6. [6]

    "We've been putting a lot of time into how we help our clients release trapped liquidity around the world. Over 70% of the pain points that we're hearing from clients is coming from that release of liquidity." Jane Fraser, Citi CEO, keynote at Sibos in Miami on Monday.

    Reported Supported Source: Jane Fraser, CEO of Citigroup, quoted by American BankerView cited source
  7. [7]

    Both features launch first in the U.S., with more capabilities planned in the coming months, the companies said.

    Reported Supported Source: Decrypt, citing the companiesView cited source
  8. [8]

    Coinbase pegged the potential audience at more than 150 million stablecoin holders worldwide.

    Reported Supported Source: Coinbase, via DecryptView cited source
  9. [9]

    Capgemini estimates approximately $4 trillion is held globally in nostro and vostro accounts to support traditional cross-border settlement, according to the Capgemini World Payments Report.

    Reported Supported Source: Capgemini World Payments Report, via American BankerView cited source
  10. [10]

    74% of corporations describe cross-border payments as slow, according to Capgemini.

    Reported Supported Source: Capgemini, via American BankerView cited source
  11. [11]

    "There's been a huge advancement across cross border payments over the last five to ten years, but still, corporates have not seen that," Michael Levens, Capgemini's vice president and financial services payments lead, told American Banker.

    Reported Supported Source: Michael Levens, CapgeminiView cited source
  12. [12]

    Japan and the UAE "are significant financial centers with substantial cross-border flows and connecting them to Citi Token Services gives clients greater optionality to move and manage liquidity across regions and currencies in real-time," Stephen Randall, Citi's global head of liquidity management services, said in a release.

    Reported Supported Source: Stephen Randall, Citi, in a release quoted by American BankerView cited source
  13. [13]

    "Think of clients who are operating, for example, in the tech world, in the digital world," Khaliq said. "Some may receive stablecoins as a part of their payments because they're rendering services, and therefore their clients want to pay them in stablecoins because they operate in a digital asset world."

    Reported Supported Source: Shahmir Khaliq, Citi head of services, to American BankerView cited source
  14. [14]

    "Effectively that allows the connectivity between the fiat world and the digital asset world, and obviously that is pretty critical from our standpoint," Shahmir Khaliq, Citi's head of services, told American Banker.

    Reported Supported Source: Shahmir Khaliq, CitiView cited source
  15. [15]

    "Citi is exactly the kind of regulated banking partner the digital asset economy needs to move from experimentation to everyday commerce," said Brett Tejpaul, head of Coinbase Institutional.

    Reported Supported Source: Brett Tejpaul, Coinbase, via DecryptView cited source
  16. [16]

    Citi announced plans in August to add Bitcoin custody to its Custody+ suite.

    Reported Supported Source: DecryptView cited source
  17. [17]

    American Banker reported the Citi Token Services expansion into Japan and the UAE as a separate announcement from the Coinbase partnership ("Separately, Citi also said it was expanding").

    Reported Supported Source: American BankerView cited source
  18. [18]

    As announced, the Coinbase stablecoin features launch first in the US while the new Citi Token Services markets are Japan and the UAE, so neither new token market has an announced stablecoin conversion route through Citi.

    Derived Supported

Sources

2 independent publishers whose own reporting we read for this story.

  1. americanbanker.com

    1 article · September 29, 2026

    Citi extends fiat-stablecoin interoperability with Coinbase
  2. decrypt.co

    1 article · September 28, 2026

    Citi Clients Can Now Take Stablecoin Payments Through Coinbase—Without Touching Crypto

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